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Billing Terms and Conditions

Effective Date: February 16, 2026

 

 

1. Overview

These Billing Terms & Conditions govern all payments made to Elemental Restore in connection with purchases from elementalrestore.com.

By placing an order, you acknowledge and agree to these Billing Terms in addition to our:

Because many of our products are high-value, freight-classified, and manufacturer-built, payment obligations are structured to secure production scheduling, freight coordination, and inventory allocation.

 

 

2. Accepted Payment Methods

We currently accept:

  • Major credit and debit cards

  • Shop Pay and approved digital wallets

  • Financing options (where available at checkout)

  • ACH transfer (with prior approval)

  • Wire transfer (with prior approval)

  • HSA/FSA payment methods (where supported by third-party administrators)

All payments must be made in U.S. dollars.

 

 

3. Payment Authorization

By submitting payment information, you authorize Elemental Restore and its payment processors to:

  • Charge the full purchase amount

  • Verify billing details

  • Conduct fraud screening

  • Place authorization holds when necessary

Orders will not be processed until payment authorization is successfully completed.

We reserve the right to cancel orders if payment cannot be verified or if fraud indicators are present.

 

 

4. Fraud Prevention & Enhanced Verification

Because we sell high-value wellness equipment, we may conduct enhanced verification procedures, including:

  • Address verification (AVS)

  • Identity confirmation

  • Phone verification

  • Email confirmation

  • Manual order review

If requested verification is not completed within a reasonable timeframe, we reserve the right to cancel the order and refund the payment.

We reserve the right to refuse transactions that present elevated fraud risk.

 

 

5. Special-Order & Freight Products

Many products sold through Elemental Restore are:

  • Freight-classified

  • Manufacturer-built

  • Special-order items

For such products:

  • Payment is collected prior to shipment

  • Orders may enter production or freight scheduling shortly after payment

  • Cancellation windows may be limited once production or freight scheduling begins

Billing obligations remain subject to brand-specific cancellation and restocking policies.

 

 

6. Partial Shipments & Allocation of Payment

Certain orders may ship in multiple components due to:

  • Manufacturer scheduling

  • Freight logistics

  • Accessory availability

Unless otherwise agreed in writing:

  • Payment for the full order may be collected prior to shipment

  • Freight scheduling is not contingent upon accessory availability

 

 

7. HSA/FSA Payments

If using an HSA/FSA payment method:

  • Eligibility determinations are made solely by your plan administrator

  • Reimbursement approval is not guaranteed

  • We do not provide medical or tax advice

  • Denial of reimbursement does not void your payment obligation

If your HSA/FSA card is declined or reimbursement is denied, you remain responsible for completing payment.

 

 

8. Pricing Accuracy

We strive to ensure accurate pricing at all times.

However, we reserve the right to:

  • Correct typographical errors

  • Correct system pricing errors

  • Cancel orders resulting from material pricing inaccuracies

If an error is identified prior to shipment, you will be notified before fulfillment proceeds.

 

 

9. Chargebacks & Payment Disputes

Before initiating a chargeback or payment dispute, you agree to contact Elemental Restore at:

support@elementalrestore.com

We are committed to resolving concerns promptly and professionally.

Filing a chargeback without first attempting resolution may constitute a breach of our Terms of Service.

In the event of a payment dispute, we reserve the right to provide financial institutions with:

  • Signed delivery receipts

  • Freight inspection documentation

  • Tracking confirmation

  • Return policy acknowledgments

  • Policy acceptance records

  • Communication history

  • Fraud screening results

If a chargeback is resolved in our favor, we reserve the right to recover associated processing fees and administrative costs where permitted by law.

All disputes remain subject to the dispute resolution and arbitration provisions outlined in our Terms of Service.

Filing a chargeback without first contacting us to seek resolution may delay claim processing and may result in additional documentation being submitted to the issuing financial institution.

 

 

10. ACH & Wire Transfers

For ACH or wire transactions:

  • Payment must fully clear before shipment

  • Processing timelines begin after confirmed receipt of funds

  • Returned ACH payments may incur additional fees

  • Customer is responsible for transfer accuracy

  • Insufficient funds or reversal after shipment may result in legal recovery efforts consistent with our Terms of Service

ACH and wire transfers may be irreversible once processed.

 

 

11. Refusal of Delivery

Refusal of freight delivery for reasons not related to properly documented transit damage may result in:

  • Return freight charges

  • Manufacturer restocking fees

  • Refusal fees (where applicable)

  • Administrative handling charges

  • Storage charges (if applicable)

Such fees may be deducted from any applicable refund.

 

 

12. Sales Tax & B2B Tax Exemption

Sales tax is applied where required by law.

For B2B or tax-exempt purchases:

  • Valid resale or exemption certificates must be submitted prior to order processing

  • Failure to provide documentation may result in tax being applied

Tax documentation may be verified prior to shipment.

 

 

13. Billing Disputes

Any billing dispute must be submitted in writing within 14 days of the charge date.

Disputes submitted beyond this timeframe may not be eligible for review.

All disputes remain subject to the arbitration and dispute resolution provisions outlined in our Terms of Service.

 

 

14. Agreement

By completing a purchase, you acknowledge that:

  • You have reviewed all applicable policies

  • You understand freight and special-order billing obligations

  • You accept manufacturer-specific cancellation and return rules

  • You agree to arbitration and dispute resolution provisions

  • You accept responsibility for payment under the terms outlined above

 

 

Elemental Restore is operated by Kingdom Forge Commerce LLC

Elemental Restore 
support@elementalrestore.com 
1-478-395-7344