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Payment Policy

Effective Date: February 16, 2026

 

 

1. Overview

At Elemental Restore, we provide a secure and transparent payment experience designed to protect both our customers and our manufacturer partners.

Because many of our products are high-value, freight-classified, or manufacturer-built wellness investments, payment authorization secures production scheduling, inventory allocation, and freight coordination.

This Payment Policy outlines how payments are processed and what customers can expect at checkout.

 

 

2. Accepted Payment Methods

We currently accept:

Visa
Mastercard
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal

All transactions are processed in U.S. dollars.

 

 

3. Payment Collection & Order Confirmation

Immediate Payment Collection

For most products:

  • Full payment is collected at checkout

  • Orders are not processed until authorization is complete

  • Payment secures your place in the manufacturer’s production and freight queue

Because freight scheduling may begin shortly after order placement, payment confirms your order commitment.

 

 

3A. Cancellations and Payment Processing

Because many freight-classified and manufacturer-direct products enter production planning, inventory allocation, or freight scheduling shortly after purchase, cancellation eligibility may be limited.

Where cancellation is permitted, requests must be submitted as quickly as possible. Cancellations submitted after 24 hours from order placement may be subject to non-refundable payment processing fees, manufacturer administrative fees, or freight-related costs, where permitted by brand-specific terms.

For complete cancellation and return rules, refer to the Return & Refund Policy and Brand-Specific Terms.

 

 

4. Authorization & Settlement

Depending on your financial institution:

  • An authorization hold may appear before final settlement

  • Settlement timing is determined by your bank or card issuer

  • If payment authorization fails, your order will not be processed

We reserve the right to re-authorize transactions if fulfillment is delayed due to inventory or freight scheduling.

 

 

5. Financing Options

Where financing is offered:

  • Approval decisions are made solely by the financing provider

  • Interest rates and payment terms are governed by the provider

  • Elemental Restore does not influence approval decisions

If financing is declined, the order will not proceed unless an alternate payment method is provided.

HSA/FSA eligibility or reimbursement status does not alter return, refund, or cancellation obligations under our policies.

 

 

6. Fraud Prevention & Order Verification

To protect against unauthorized transactions and high-value fraud, we may:

  • Verify billing and shipping addresses

  • Require address matching (AVS)

  • Request identity verification

  • Confirm orders by phone or email

  • Delay processing pending verification

Orders that cannot be verified may be canceled and refunded.

We reserve the right to refuse transactions that appear fraudulent or high risk.

 

 

7. Sales Tax

Sales tax is applied where required by law.

For tax-exempt purchases:

  • Valid exemption documentation must be submitted prior to order processing

  • Failure to provide documentation may result in applicable tax charges

 

 

8. Split Shipments & Payment Allocation

Certain products may ship in multiple components due to:

  • Manufacturer scheduling

  • Freight logistics

  • Accessory availability

Payment may be collected in full prior to shipment unless otherwise agreed in writing.

Freight scheduling is not dependent on partial shipment status.

 

 

9. Pricing Errors & Corrections

While we strive for accuracy, we reserve the right to:

  • Correct typographical or system pricing errors

  • Cancel orders resulting from inaccurate pricing

  • Notify customers of material pricing discrepancies prior to fulfillment

If a pricing error is identified after purchase, customers will be contacted before processing continues.

 

 

10. Chargebacks & Payment Disputes

Before initiating a credit card dispute or chargeback, customers agree to contact Elemental Restore to attempt resolution.

High-value freight transactions involve:

  • Manufacturer scheduling

  • Delivery coordination

  • Freight documentation

We may provide:

  • Signed delivery receipts

  • Freight inspection records

  • Order confirmation documentation

  • Carrier tracking history

To financial institutions in response to payment disputes.

Filing a chargeback without first contacting us may constitute a breach of our Terms of Service.

 

 

11. Refund Processing

Approved refunds are issued to the original payment method.

Processing typically occurs within 10–14 business days.

Financial institutions may require additional time to post funds.

Refund eligibility is governed by our Return & Refund Policy and brand-specific terms.

 

 

12. Agreement

By completing a purchase on elementalrestore.com, you acknowledge and agree to:

 

 

Elemental Restore is operated by Kingdom Forge Commerce LLC

Elemental Restore

support@elementalrestore.com 

1-478-395-7344